“I used to file a lot of cases and then gradually, it had been declining and I finally just got sick and tired of being sick and tired. Everything else I tried just didn’t gain any traction, now I’ve got some traction. Richard is very motivating, very energetic, but he knows the answer to anything he’s asked by anyone in the room. He’s got a game plan and he knows what he’s talking about and more importantly he knows how to communicate it to where you understand it and in a way, to where you’re leaving with a game plan of what you need to do going forward when you get back in your office on Monday. For me that is very helpful.”