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“Richard is a passionate professional. The man is innovative and his people share his vision. We are honored to work with him.”
“I’ve been working with the Richard James for 7 months and in that time we had a 28% increase in market share. We were at 38% of our market, and today we’re at 49%! And we did this by working smarter not harder to build better systems. I’ve learned ways to motivate the staff, and everything is smoother. We’ve learned how to make our clients happier and get more referrals. Just a better atmosphere at the office. Everyone is happier, smiling — just with some simple little systems and techniques. Rich and his team deliver results.”
“Before working with Richard James we converted 40% of our leads into consults. After working with Richard James we’re converting nearly 100% of our leads into consults. Richard showed me how to use the power of systems to create a law firm that grew 40% last year, and we’ve nearly doubled our revenue this month. The key for me has been the events. I’ve been an attorney for 25 years and practiced on my own for 15 and I’ve been stagnant. I have the same gross revenues plus or minus 20% for most of that 15 years. By associating with other attorneys at the events that are at both my level and at higher levels, I’m learning what to do and more importantly, what not to do.”
“One of the great things that Rich taught me with regard to lead conversion is that I need to have a system in place to measure the conversion of leads. Before meeting Rich I didn’t realize what conversion meant. And Rich has showed me how to put systems in place to help me track my leads, down to the source that those leads came from, how to determine what those leads cost me and where I should put my marketing dollars.”
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“I have learned a lot. When I first started with Rich, the first month we tracked our lead conversion and how many closes we had and we found our conversion was 18 or 20%. It was really low. If you would have asked me before we were tracking that, I would have said that about 80 percent of the people who walked through that door were going to sign up with me. He taught me that I really need to know what’s happening in my firm. Using that information and using those numbers, I have been able to teach my staff how to better close, how to better get people through the door, and ultimately that rate has increased to about 50%!”
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