A video to learn more about the analysis process.
“I’ve been working with the Richard James for 7 months and in that time we had a 28% increase in market share. We were at 38% of our market, and today we’re at 49%! And we did this by working smarter not harder to build better systems. I’ve learned ways to motivate the staff, and everything is smoother. We’ve learned how to make our clients happier and get more referrals. Just a better atmosphere at the office. Everyone is happier, smiling — just with some simple little systems and techniques. Rich and his team deliver results.”
“One of the great things that Rich taught me with regard to lead conversion is that I need to have a system in place to measure the conversion of leads. Before meeting Rich I didn’t realize what conversion meant. And Rich has showed me how to put systems in place to help me track my leads, down to the source that those leads came from, how to determine what those leads cost me and where I should put my marketing dollars.”
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“Working with Rich and figuring out our leads and how to manage our leads has been critical to what we do. In the past, when I wanted to do more business, I would go out and spend more money on advertising. It took Rich to help me realize that I don’t need more leads, but that I need to do a better job of managing the leads I have. Rich’s systems that we have implemented at our firm, mainly with our outbound call center have been instrumental in the growth of our practice. He has a way of kind of really listening to what your needs are before recommending a direction. The plan we put in place helped us to focus on knowing how many leads we get each month and how they turn into clients. Because of the system we created together, we filed two times the number of cases we filed the same month last year. I’m truly grateful for the advice I’ve received from Richard James and his team.”
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“I used to file a lot of cases and then gradually, it had been declining and I finally just got sick and tired of being sick and tired. Everything else I tried just didn’t gain any traction, now I’ve got some traction. Richard is very motivating, very energetic, but he knows the answer to anything he’s asked by anyone in the room. He’s got a game plan and he knows what he’s talking about and more importantly he knows how to communicate it to where you understand it and in a way, to where you’re leaving with a game plan of what you need to do going forward when you get back in your office on Monday. For me that is very helpful.”
“Well since working with Richard James, we’ve been able to quantify some of the numbers of what I’m doing right now in terms of where are my leads coming from and where my clients are coming from. Now we can look at how to grow my practice by being able to look at data not just gut feeling. I’ve been pretty much flying by the seat of my pants to this point, not knowing what my numbers were until my accountant gave me the tax returns in April. Those days are behind me.”