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James Miller, Wisconsin “Working with Rich and figuring out our leads and how to manage our leads has been critical to what we do. In the past, when I wanted to do more business, I would go out and spend more money on advertising. It took Rich to help me realize that I don’t need more leads, but that I need to do a better job of managing the leads I have. Rich’s systems that we have implemented at our firm, mainly with our outbound call center have been instrumental in the growth…
Jeff Kelly, Georgia “Richard James presents a really compelling message – Measure everything! I’ve never had a clue on how to do that, and he’s really helped me move toward that direction. I can tell you a lot of assumptions that I had in the past were not correct, and some of the stuff that is working is actually working even better than I thought it was. So we’re going to focus on those successes and build from there. I would say Rich is incredible. Learning from him, it’s like drinking from a…
Maria Jones, Arizona “I’ve been working with Richard James for a number of years. And from then until now my firm has grown 275%. But, the best news is, I went from wanting to move a couch into my office so I could sleep there to having the practice of my dreams. Today we have over 45 staff members, we serve thousands of clients every year, and my practice truly supports my lifestyle. Richard’s key focus has been on measuring everything — primarily leads and lead conversion. — I credit much of the…
Richard “Bert” Diener, North Carolina “After sharing a meal with Richard James, we began discussing my Profit and Loss Statement. discovered that the profit in my firm was not aligned with expectations. After some diagnosis, Richard helped me identify that the issue was with my collections department. We simply weren’t being paid for the services we provided. So, with Richard’s help, we built a collections system that doubled the collections to my firm in under a year.”
Theron D. Morrison, Utah “I have learned a lot. When I first started with Rich, the first month we tracked our lead conversion and how many closes we had and we found our conversion was 18 or 20%. It was really low. If you would have asked me before we were tracking that, I would have said that about 80 percent of the people who walked through that door were going to sign up with me. He taught me that I really need to know what’s happening in my firm. Using that information and…