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Richard “Bert” Diener, North Carolina “After sharing a meal with Richard James, we began discussing my Profit and Loss Statement. discovered that the profit in my firm was not aligned with expectations. After some diagnosis, Richard helped me identify that the issue was with my collections department. We simply weren’t being paid for the services we provided. So, with Richard’s help, we built a collections system that doubled the collections to my firm in under a year.”
Rick Flume, Texas “I used to file a lot of cases and then gradually, it had been declining and I finally just got sick and tired of being sick and tired. Everything else I tried just didn’t gain any traction, now I’ve got some traction. Richard is very motivating, very energetic, but he knows the answer to anything he’s asked by anyone in the room. He’s got a game plan and he knows what he’s talking about and more importantly he knows how to communicate it to where you understand it and in…
Tom McBride, Louisiana “I’ve been working with the Richard James for 7 months and in that time we had a 28% increase in market share. We were at 38% of our market, and today we’re at 49%! And we did this by working smarter not harder to build better systems. I’ve learned ways to motivate the staff, and everything is smoother. We’ve learned how to make our clients happier and get more referrals. Just a better atmosphere at the office. Everyone is happier, smiling — just with some simple little systems and techniques.…
James Miller, Wisconsin “Working with Rich and figuring out our leads and how to manage our leads has been critical to what we do. In the past, when I wanted to do more business, I would go out and spend more money on advertising. It took Rich to help me realize that I don’t need more leads, but that I need to do a better job of managing the leads I have. Rich’s systems that we have implemented at our firm, mainly with our outbound call center have been instrumental in the growth…
Maria Jones, Arizona “I’ve been working with Richard James for a number of years. And from then until now my firm has grown 275%. But, the best news is, I went from wanting to move a couch into my office so I could sleep there to having the practice of my dreams. Today we have over 45 staff members, we serve thousands of clients every year, and my practice truly supports my lifestyle. Richard’s key focus has been on measuring everything — primarily leads and lead conversion. — I credit much of the…